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<div dir="ltr" data-setdir="false">Hi Alex/Team</div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false">The end user are receiving an error in the browser stating : "The site can't be reached"and " <URL> took long time to respond ".<br>So can you assist me to include the custom log format which will provide further details.</div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><span>[Thu Mar 11 11:02:15 2021].001 119629 10.197.10.140 TAG_NONE/503 0 CONNECT <URL>.amazoncognito.com:443 - HIER_NONE/- -</span><br></div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false">Regards</div><div dir="ltr" data-setdir="false">Arjun K.</div><div dir="ltr" data-setdir="false"><br></div>
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On Wednesday, 10 March, 2021, 07:50:00 pm IST, Alex Rousskov <rousskov@measurement-factory.com> wrote:
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<div><div dir="ltr">On 3/10/21 8:15 AM, Arjun K wrote:<br clear="none">> Can you please let us know what this error means - TAG_NONE/503 in the<br clear="none">> access logs.<br clear="none"><br clear="none">Most likely, Squid generated an error response and sent that to the<br clear="none">client. The response was probably generated before Squid made the cache<br clear="none">hit/miss decision.<br clear="none"><br clear="none">In modern Squids, adding %err_code/%err_detail to your custom logformat<br clear="none">definition may help detail the error further in some cases. In all<br clear="none">Squids, looking at the Squid error response itself may help detail the<br clear="none">error further.<br clear="none"><br clear="none"><br clear="none">HTH,<br clear="none"><br clear="none">Alex.<div class="ydpb61add72yqt7789749069" id="ydpb61add72yqtfd48486"><br clear="none"><br clear="none"><br clear="none">> Some times, I get the above error for all the URLs and no one is able to<br clear="none">> reach the internet and now I am facing the issue only for specific URLs.<br clear="none">> <br clear="none">> The concern is that the issue gets automatically solved without making<br clear="none">> any changes to any configuration and it comes back again and again and<br clear="none">> it gets resolved.<br clear="none">> <br clear="none">> <br clear="none">> The below is the configuration in the proxy server.<br clear="none">> <br clear="none">> ###IP Ranges<br clear="none">> <br clear="none">> acl localnet src "/etc/squid/linux_server.txt"<br clear="none">> acl localnet src "/etc/squid/server_allowed.txt"<br clear="none">> <br clear="none">> <br clear="none">> ### URL - Allow / Deny<br clear="none">> <br clear="none">> acl allowedurl dstdomain "/etc/squid/allowed_url.txt"<br clear="none">> acl denylist dstdomain "/etc/squid/denylist.txt"<br clear="none">> <br clear="none">> acl Safe_ports port 80 # http<br clear="none">> acl Safe_ports port 443 # https<br clear="none">> acl CONNECT method CONNECT<br clear="none">> <br clear="none">> http_access deny denylist<br clear="none">> http_access deny !Safe_ports<br clear="none">> http_access allow allowedurl<br clear="none">> <br clear="none">> http_access allow localhost manager<br clear="none">> http_access deny manager<br clear="none">> <br clear="none">> http_access allow localnet<br clear="none">> http_access allow localhost<br clear="none">> http_access deny all<br clear="none">> <br clear="none">> http_port 8080<br clear="none">> <br clear="none">> cache_dir ufs /var/spool/squid 10000 16 256<br clear="none">> coredump_dir /var/spool/squid<br clear="none">> <br clear="none">> refresh_pattern -i<br clear="none">> windowsupdate.com/.*\.(cab|exe|ms[i|u|f]|[ap]sf|wm[v|a]|dat|zip) 4320<br clear="none">> 80% 43200 reload-into-ims<br clear="none">> refresh_pattern -i<br clear="none">> microsoft.com/.*\.(cab|exe|ms[i|u|f]|[ap]sf|wm[v|a]|dat|zip) 4320 80%<br clear="none">> 43200 reload-into-ims<br clear="none">> refresh_pattern -i<br clear="none">> windows.com/.*\.(cab|exe|ms[i|u|f]|[ap]sf|wm[v|a]|dat|zip) 4320 80%<br clear="none">> 43200 reload-into-ims<br clear="none">> refresh_pattern ^ftp: 1440 20% 10080<br clear="none">> refresh_pattern ^gopher: 1440 0% 1440<br clear="none">> refresh_pattern -i (/cgi-bin/|\?) 0 0% 0<br clear="none">> refresh_pattern . 0 20% 4320<br clear="none">> <br clear="none">> <br clear="none">> Could you please let me know what causes these issues and how to give a<br clear="none">> permanent fix.<br clear="none">> <br clear="none">> <br clear="none">> Regards<br clear="none">> Arjun K.</div><br clear="none">> <br clear="none">> _______________________________________________<br clear="none">> squid-users mailing list<br clear="none">> <a shape="rect" href="mailto:squid-users@lists.squid-cache.org" rel="nofollow" target="_blank">squid-users@lists.squid-cache.org</a><br clear="none">> <a shape="rect" href="http://lists.squid-cache.org/listinfo/squid-users" rel="nofollow" target="_blank">http://lists.squid-cache.org/listinfo/squid-users</a><br clear="none">> <br clear="none"><br clear="none">_______________________________________________<br clear="none">squid-users mailing list<br clear="none"><a shape="rect" href="mailto:squid-users@lists.squid-cache.org" rel="nofollow" target="_blank">squid-users@lists.squid-cache.org</a><br clear="none"><a shape="rect" href="http://lists.squid-cache.org/listinfo/squid-users" rel="nofollow" target="_blank">http://lists.squid-cache.org/listinfo/squid-users</a><div class="ydpb61add72yqt7789749069" id="ydpb61add72yqtfd03107"><br clear="none"></div></div></div>
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