[squid-users] VoIP Software trouble

[gswijker]

Hello,
 
I have trouble with a VoIP software. It can't connect to the VoIP server.
Log of working software:
09:14:56.3	Telephony device	Loading
09:14:56.5	Telephony device	License: CRM
09:15:01.0	Telephony device	Connecting
09:15:01.1	Telephony device	Method: XSI-HTTPS
09:15:01.1	Telephony device	Connecting
09:15:01.1	Telephony device	Verified: CN=*.interact.mtel.eu, OU=PositiveSSL
Wildcard, OU=Domain Control Validated
09:15:01.2	Telephony device	Version: 21.0
09:15:01.5	Telephony device	Channel started
09:15:01.5	Telephony device	Fetching directory: Extensions
09:15:01.9	Telephony device	2 common records
09:15:02.0	Telephony device	0 personal records
09:15:02.0	Telephony device	127 records downloaded, 0 seconds
09:15:02.6	Telephony device	Service pack found: OBT CONNECTOR CRM
09:15:02.6	Telephony device	Service pack: CRM
09:15:02.6	Telephony device	License: CRM

Log of not working software:
10:13:44.5	Telephony device	Loading
10:13:44.6	Telephony device	License: CRM
10:13:49.1	Telephony device	Connecting
10:13:49.2	Telephony device	Method: XSI-HTTPS
10:13:49.2	Telephony device	Connecting

OS: Debian Linux 9 v19.36
Squid Proxy Server v3.5

tail -f /var/log/squid/access.log:
1564047457.829  65109 10.1.10.224 TAG_NONE/503 0 CONNECT
clients.interact.mtel.eu:443 - HIER_NONE/- -

/etc/squid/squid.conf:
acl all src all
acl localhost src 127.0.0.1/32
acl localnet src 10.1.9.0/24
acl localnet src 10.1.10.0/24
acl localnet src 172.19.142.0/24

icp_port 3130
icp_access allow all

acl SSL_ports port 443
acl Safe_ports port 80 # http
acl Safe_ports port 21 # ftp
acl Safe_ports port 443 # https
acl Safe_ports port 70 # gopher
acl Safe_ports port 210 # wais
acl Safe_ports port 1025-65535 # unregistered ports
acl Safe_ports port 280 # http-mgmt
acl Safe_ports port 488 # gss-http
acl Safe_ports port 591 # filemaker
acl Safe_ports port 777 # multiling http
acl Safe_ports port 2208 # Evolve OBT
acl Safe_ports port 2209 # Evolve OBT
acl CONNECT method CONNECT
acl HTTPS proto HTTPS

http_access allow all
http_access allow localnet
http_access allow localhost
http_access deny all

http_port 3128
http_port 3130

dns_v4_first on

ssl_bump peek all
ssl_bump splice all

http_access allow localhost manager
http_access deny manager

http_port 3128
cache_mem 1048 MB
cache_dir ufs /var/spool/squid 100 16 256

access_log /var/log/squid/combined.log combined
access_log /var/log/squid/access.log squid
cache_log /var/log/squid/debug.log
coredump_dir /var/spool/squid
strip_query_terms off

refresh_pattern ^ftp:		1440	20%	10080
refresh_pattern ^gopher:	1440	0%	1440
refresh_pattern -i (/cgi-bin/|\?) 0	0%	0
refresh_pattern .		0	20%	4320

cache_effective_user proxy
check_hostnames off
cache_effective_group proxy

I have search for months, but I can't find the solution.
Can someone help me? I'm a linux novice, so do it step by step, please.

Best regards,
gswijker 




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